IDNCash values the privacy of every member. This document clearly explains how we collect, use, store, and protect your personal data — all with full transparency and no hidden agenda.
Effective Date: 1 January 2026 | Version: 2.4 | Reference Legislation: Malaysia PDPA 2010
Each of these protection layers is specifically designed to ensure your personal information always remains safe in the hands of idncash.
All data transmitted between your device and idncash servers is protected by 256-bit SSL encryption — the same level of security used by leading banking institutions worldwide.
Member personal data is stored in data centres equipped with multi-layered physical and digital access controls. Only authorised personnel may access this information based on their role requirements.
IDNCash operates on a "need-to-know" principle — each staff member may only access the data strictly required to perform their duties. No broad access is granted without clear justification.
IDNCash does not sell, rent, or trade member personal data to any third party for marketing or commercial purposes. Your data is used solely for platform operational purposes.
You have the right to access, correct, transfer, or request deletion of your personal data at any time. IDNCash provides a straightforward process for you to manage your own data without hassle.
All data handling practices at idncash comply with Malaysia's Personal Data Protection Act (PDPA) 2010. We regard compliance with this law as a fundamental responsibility, not an option.
idncash Commitment: Your privacy is more than a legal obligation to us — it is a core value we have upheld since the first day idncash began operating. We are committed to always being transparent about how we handle your data.
This Privacy Policy ("Policy") describes the information handling practices adopted by IDNCash ("we", "Platform") regarding the personal data of members using our website, mobile app, and all services provided by IDNCash.
This document is drawn up in accordance with the provisions of the Malaysia Personal Data Protection Act (PDPA) 2010 and international data management best practice standards. We are committed to ensuring your personal data is handled with the utmost responsibility, transparency, and security.
By registering and using the IDNCash platform, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with any provision herein, you are advised not to proceed with account registration.
This Policy applies to all information we collect from you through the official IDNCash website, iOS and Android mobile apps, email communications, and all other points of interaction between you and the IDNCash platform.
IDNCash only collects personal data that is strictly necessary to provide a safe, efficient, and responsible service. The following are the categories of data we collect:
| Data Category | Examples of Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, IC number / passport number | Mandatory (KYC) |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Information | Bank account number, bank name, deposit and withdrawal records | Mandatory |
| Technical Information | IP address, browser type, operating system, device ID | Automatic |
| Usage Data | Game history, betting records, session duration, game preferences | Automatic |
| Communication Information | Support chat records, emails sent to us | Upon request |
We does not collect sensitive information such as biometric data, health information, or criminal records unless required by applicable law in specific circumstances.
IDNCash collects member personal data through several different channels, depending on the type of interaction you have with our platform:
IDNCash does not collect data from third-party sources such as social media or data brokers without your explicit knowledge and consent.
Every piece of data we collect has a clear and legitimate purpose. idncash uses your personal data solely for the following purposes:
IDNCash will not use your personal data for any purpose beyond those stated above without first obtaining your renewed consent.
IDNCash does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, in the following limited circumstances, IDNCash may share your data:
Important: IDNCash has never and will never share member personal data with third-party advertisers, data brokers, or social media platforms without your explicit consent.
The idncash platform uses cookies and similar technologies to enhance the user experience, maintain session security, and understand overall platform usage patterns. The following are the types of cookies we use:
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the IDNCash platform and your overall user experience.
IDNCash implements comprehensive technical and organisational security measures to protect member personal data from unauthorised access, loss, destruction, or accidental disclosure:
IDNCash retains member personal data for as long as your account is active or as long as it is needed to provide our services. Once an account is closed, data will be retained for the period required under legal obligations (typically 7 years for financial records) before being securely deleted.
Under Malaysia's PDPA and IDNCash's commitment to member privacy, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. IDNCash will provide this information within 21 working days from the date the request is received.
If you find that any personal data we hold about you is inaccurate or outdated, you have the right to request a correction and we will update it promptly.
In certain circumstances, you may request the deletion of your personal data. Such requests will be processed subject to applicable legal record-keeping obligations.
You may object to the processing of your personal data for direct marketing purposes at any time without needing to provide any justification.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider of your choice.
To exercise any of the above rights, please contact the idncash privacy team via email at [email protected] or via 24/7 Live Chat within the platform.
The idncash platform is exclusively for adult users aged 18 years and above. IDNCash does not intentionally collect, process, or store personal data of individuals under the age of 18.
Should we discover that personal data has been collected from an individual under the age of 18 without proper age verification, we will immediately take the following steps:
If you discover that your child has registered an account on IDNCash without your knowledge, please contact us immediately via our support email so that prompt action can be taken.
IDNCash reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or improvements in industry standards.
When significant amendments occur, IDNCash will notify members via:
The "Effective Date" at the top of this document will be updated whenever an amendment is made. You are advised to review this page periodically to ensure you are always aware of how idncash handles your personal data.
Continued use of the idncash platform after an amendment is published is considered acceptance of the latest version of the Privacy Policy. If you do not agree with the changes, you have the right to close your account and request deletion of your personal data.
For any inquiries, concerns, or requests relating to this Privacy Policy or the handling of your personal data, the dedicated idncash privacy team is ready to assist you:
Our privacy team will acknowledge your request within 48 hours and provide a full response within 21 business days for requests relating to your personal data rights.
For data deletion or access requests, please include your account ID number and identity verification document so we can process your request more quickly and securely.
IDNCash protects your personal data at every step. Register now and enjoy a safe, transparent, and enjoyable online gaming experience alongside more than 100,000 active members in Malaysia.